News and Announcements

Message from the President/CEO

Dear Member,

Change is Coming!

According to CNNMoney (New York) “How Sears Changed America”, in its heyday, it was more than just the largest U.S. employer or the country's retailer. It actually reshaped the nation, transforming the average citizen's lifestyle. More than a century before shopping online emerged, the Sears catalog brought a nearly limitless assortment of products into American homes – homes where people often made their own clothes or furniture themselves or did without.

"As with so many things, the market moves on. Tastes change," said James O'Rourke, a professor of management at Notre Dame. "People said, 'That was fine then, it's not fine now.' When people go into a Sears today, they say 'I can do better.'"

As consumers’ retail and purchasing habits have changed and evolved over the years, so has the way they interact and transact with their financial institutions. Best Reward continues to make changes to adapt to these preferences and behaviors.

Our current website will be enhanced to a responsive design that will right-size to the electronic device that you are using (computer, tablet, or mobile phone), will include a new look, and more icons/graphics – providing a more functional design. What will members need to do? Nothing, although where you go on the homepage to login to Best Reward Online will change slightly. We are excited to roll out the new website scheduled for later this year.

In December 2018, Best Reward will be switching to a new computer system. This change will provide our staff with a more robust operational system enhancing efficiencies and our ability to serve you. As a result, your statements and teller receipts will have a new look beginning in December 2018. This upgrade will offer online account opening, a new online loan application that will reduce the application time for members, electronic loan signing technology, and more.

Lastly, we are replacing all staff computers and monitors which will provide the staff with Windows 10 (instead of Windows 7) and a new version of Microsoft Office; increasing efficiency for both front and back office operations.

We will keep you posted as these changes draw near.  Watch for future communications about how the computer system upgrade may affect you. We appreciate your patience and understanding during these exciting changes.


John J. Shirilla

If you have a question or comment and would like to share it with the President/CEO, you can email him HERE.  Your security is our top priority. Please do not include personal information in this email; such as your Account Number or Social Security Number.

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